Route: London to Toronto
Plane: B787-8
Date Jan 4, 2026
Price paid: $2,009 including a previous flight from Warsaw on LOT and a subsequent connection to Ottawa
Comfort
Air Canada’s international business class features reverse herringbone lie-flat seats in eight rows of four. The seat uses an inflatable mattress for adjustable firmness and the leg rest and back rest are independently adjustable. There are additional four-way adjustable air bladders in the headrest and lumbar support.
When flat, the bed can comfortably accommodate someone six-foot tall and the footwell is high enough that passengers can sleep on their side facing the aisle. The mattress topper doesn’t do much, I found the duvet too warm and I would’ve preferred a rectangular pillow rather than a square one that took up headroom. The adjustable armrest is designed to expand the sleeping area by a couple of inches, but I found it useful to prevent me from rolling into the aisle.
Ambience is adjusted through two overhead lights, a pivoting reading light, electronically dimming sunshades and a footwell glow. The sunshades are much slower than traditional plastic blinds to brighten or dim, but the footwell light was helpful to find items I had stowed under the bed.
In-flight entertainment
The 14-inch screen comes with noise-cancelling headphones, however my headphones didn’t work and I didn’t bother with the screen because I had enough work to do on my laptop. Air Canada refreshed its business class entertainment system recently and navigation is much easier. I played a few trivia games, as the airline had added two new ones, before lunch service.
While domestic flights offer full-feature in-flight Wi-Fi, intercontinental flights only have free texting and instant messaging on the Wi-Fi network.
Food
I had completely forgotten to book my meal ahead of time, but was pleased with the four options for lunch. There was a roast beef, fried chicken, cod fillet and a vegetarian option. I chose the tender beef that came with mashed potatoes. The starter was lacklustre, but dessert more than made up for it with a delicious chocolate tart.
After a three-hour nap, I also had some chips, a Kit Kat and a Coke Zero—nothing to write home about. The pre-landing snack was sandwiches and a scone with fruits. It was dry. I washed it down with another Coke Zero and a glass of red Médoc.
Service
I was offered a glass of champagne before takeoff and ordered another one with the nuts shortly after takeoff. The service on this flight was fine, but I had to request items more often than I should. I have been on Air Canada flights where my drink was always topped up and the cabin crew came by to ask if I needed anything after collecting the wrappers from my previous snack. Perhaps it was just a bad day.
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